Privacy Policy

PicsOn

Not a Parent Company Pvt Ltd

Malé, Maldives

Effective date: December 24, 2025

Contact: support@notaparentcompany.com

1. Overview

What this policy covers and when it applies.

This Policy explains how we collect, use, store, and share personal data when you use PicsOn (the "Services"). By using the Services, you consent to the practices described here, unless a different policy is presented to you for a specific product.

2. Who We Are

Who operates PicsOn and who controls your data.

PicsOn is built and operated by CRODE Labs, a brand of Not a Parent Company Pvt Ltd ("NAPCo", "we", "us"). We act as data controller for personal data we collect directly through the Services. Payment processing is handled by Dodo Payments, an independent third-party payment processor who acts as a separate and independent controller for all payment-related data in accordance with their own Privacy Policy.

3. What Information We Collect

The categories of data we collect when you use PicsOn.

  • Account Data: Name, email, login credentials, and basic profile information you provide.
  • Payment Data: Payment and billing information is collected and processed exclusively by Dodo Payments. We do not have access to full payment card details.
  • Usage Data: IP address, device type, browser metadata, interaction logs, and aggregated analytics.
  • Communications: Support emails, form submissions, and other messages you send us.
  • Photos & Media: Images uploaded through events are stored securely and associated with your guest identity.

4. How We Use Data

Why we process your data and the legal bases we rely on.

  • To provide, maintain, and improve the Services
  • To authenticate users and secure accounts
  • To process payments and manage subscriptions
  • To comply with legal, regulatory, and compliance obligations

Legal bases: contract performance, our legitimate interests in operating and improving the Services, and consent where required by law. We do not sell personal data.

5. Payments & Third-Party Processors

How payment processors handle payment-related data.

All payments for PicsOn are processed by Dodo Payments, an independent third-party payment processor. Dodo Payments acts as a separate and independent data controller for all payment, billing, checkout, and transaction-related data.

When you make a purchase through PicsOn, Dodo Payments collects and processes payment information (including payment card details, billing address, transaction history, and related data) in accordance with Dodo Payments' Privacy Policy, which governs their data collection, use, retention, and security practices.

We do not have access to your full payment card details. Dodo Payments handles all aspects of payment processing, order fulfillment, tax compliance, and payment security under their own terms and policies.

For questions about how Dodo Payments processes your payment data, please refer to their Privacy Policy or contact Dodo Payments directly.

6. Cookies & Tracking

What cookies we use and what they do.

  • Essential cookies: Used for security, session management, and core site functionality.
  • Analytics cookies: Used in aggregated form to understand how the Services are used and to improve performance.

7. Data Retention

How long we keep your data and when we delete it.

We retain personal data only as long as necessary for the purposes described in this Policy or as required by applicable law. When data is no longer needed, we securely delete or anonymize it. Event photos are subject to the storage duration of the selected package tier.

8. Security

Safeguards we use to protect your information.

  • Administrative, technical, and physical safeguards to protect against unauthorized access, alteration, disclosure, or loss of personal data.
  • Payment data is processed exclusively by Dodo Payments in accordance with industry-standard security practices, including PCI-DSS compliance where applicable.
  • Photos and media files are stored securely in encrypted cloud infrastructure with access controls and regular security audits.
  • While we implement reasonable security measures, no system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

9. Your Rights

How to access, correct, delete, or export your data.

  • Access, correct, delete, or export your personal data, subject to legal limits
  • Withdraw consent for processing where consent is the legal basis

To exercise your rights, email privacy@notaparentcompany.com. We may need to verify your identity before responding.

10. International Transfers

Where data may be processed and the safeguards we use.

Personal data may be processed in Maldives, the EU, the UK, or other jurisdictions where our service providers operate. When data is transferred internationally, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms, where required.

11. Children

PicsOn is not for minors under 18.

Our Services are not directed to minors under 18, and we do not knowingly collect personal data from children. If we become aware that a child has provided personal data, we will take steps to delete it.

12. Changes

How policy updates will be communicated.

We may update this Policy from time to time. The effective date above reflects the latest version. Material changes will be highlighted on this page or communicated through the Services.

13. Contact

How to reach us about privacy questions.

Not a Parent Company Pvt Ltd

Malé, Maldives

Email: support@notaparentcompany.com